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Awake F.A.Q.

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.4″ _module_preset=”default” background_color=”#FFFFFF” da_disable_devices=”off|off|off” locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.9.4″ _module_preset=”default” max_width=”100%” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.9.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”What happens after I place my order?” open_toggle_text_color=”#0c94cf” open_toggle_background_color=”#fafafa” closed_toggle_text_color=”#0c94cf” closed_toggle_background_color=”#fafafa” icon_color=”#0c94cf” use_icon_font_size=”on” icon_font_size=”18px” _builder_version=”4.10.5″ _module_preset=”default” title_text_color=”#0c94cf” title_font=”|300|||||||” title_font_size=”20px” closed_title_font=”|300|||||||” closed_title_font_size=”20px” custom_margin=”0px||0px||false|false” global_colors_info=”{}”]

You will receive an order confirmation to the email address stated at checkout. An account manager will reach out to you within 24h.

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Everything you need to get going: Board, battery, wireless remote, chargers, fins, and a magnetic power key to activate your board and to charge the batteries.

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If for some reason your board is malfunctioning, Awake will do a remote analysis of the board and conclude whether it is subject to the 1-year warranty. If a module needs to be serviced, we will take care of the freight and handling.

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Most riders stand up comfortably in one to two rides. A pro tip is to start at a lower power mode and get comfortable with the sensitivity of the throttle.

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You simply rinse the board and the batteries with fresh water after the ride. For cosmetic reasons, this is advised when riding in salty waters.

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We only offer one charger which is developed to be the quickest possible for all of our battery models.

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